Frequently Asked Questions
Everything you need to know about shopping with Aquavape.
What is the standard shipping timeframe?
We offer standard shipping within 3-5 business days and express shipping within 1-2 business days for all domestic orders.
How do I return an item?
You can return any unworn, unwashed items with original tags attached within 30 days of purchase through our online returns portal.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How do I find the right size?
Each product page features a detailed size guide with specific measurements to help you find your perfect fit. If you are between sizes, we recommend sizing up.
Can I track my order once it has shipped?
Yes, once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your delivery status in real-time.
Are your materials sustainably sourced?
Aquavape is committed to ethical fashion; 80% of our current collection is made from organic cotton or recycled polyester to reduce our environmental footprint.